Property setup & content
Set up hotel information, descriptions, amenities, policies, and guest-facing content.
By Michelle and 1 other2 authors20 articles
- Room type configurationThis article covers the configuration options available when creating and managing room types in your CRS system.
- Pre and post stay emailsConfigure automated email communications for reservation confirmations, pre-stay preparation, and post-stay follow-up to enhance guest experience and create marketing opportunities.
- Upload and manage property level imagesUpload and manage property level images to showcase your hotel across selling channels.
- Property description menuConfigure your property information, amenities, policies, and multimedia content for display across all selling channels.
- Cancellation and guarantee policiesSet up clear cancellation and guarantee policies that work together to communicate booking terms effectively to guests.
- Custom marketing messagesDisplay custom messages to visitors and agents across your CRS booking engine, voice application, global distribution Systems (GDS), and DHISCO.
- Email template tokensUse these reference tokens to personalize the automated transactional emails sent by the CRS by dynamically inserting guest, hotel, reservation, and billing information into your email templates.
- GDS real-time availability contentOptimize your room types and rates for Global Distribution System channels by configuring descriptions, policies, and selling elements that help travel agents quickly identify and book your offerings.
- System availability messagesSystem-generated messages guide booking engine visitors when availability is limited, with intelligent logic determining the most relevant messaging based on multiple restriction types.
- Videos of the propertyUpload videos for your property that display on the availability page in your booking engine.
- Web accessibility standards for booking engines and guest portalsOur team maintains web accessibility compliance for booking engine structure while hotels manage brand-specific design elements that impact accessibility standards.
- Virtual or component roomsCreate component or virtual rooms to combine multiple room types into single accommodation for increased revenue opportunities.
- Market segments configurationBuild custom market segments that align with your property's business mix and assign them to rates for detailed reservation production reporting.
- Room type linkageRoom type linkage provides an efficient way to price multiple room types simultaneously using fixed pricing offsets from a base room type.
- Rate overwriteSet specific room rates that take precedence over season rates and rate linkage configurations for precise pricing control.
- Season rate pricingSet seasonal pricing patterns for rate codes and room types, with optional room type linkage for efficient multi-room pricing.
- Expedia point of saleSubchannel mapping codes for Expedia points of sale to help identify booking sources on your reservations.
- CRS booking engine default imagery for rate categoriesAs a safeguard, load images to be used if none other are assigned to a specific rate.
- Locate your property IDIn the article you will learn how to retrieve your property ID.
- Simple Tax ModeAn overview of Simple Tax Mode, a streamlined single-screen tax setup option enabled per property, including what it supports, its limitations, and how to enter taxes.