Property setup & content management
Set up hotel information, descriptions, amenities, policies, and guest-facing content.
Room type configurationThis article covers the configuration options available when creating and managing room types in your CRS system.
Pre and post stay emailsConfigure automated email communications for reservation confirmations, pre-stay preparation, and post-stay follow-up to enhance guest experience and create marketing opportunities.
Upload and manage property level imagesUpload and manage property level images to showcase your hotel across selling channels.
Property description menuConfigure your property information, amenities, policies, and multimedia content for display across all selling channels.
Cancellation and guarantee policiesSet up clear cancellation and guarantee policies that work together to communicate booking terms effectively to guests.
Custom marketing messagesDisplay custom messages to visitors and agents across your CRS booking engine, voice application, global distribution Systems (GDS), and DHISCO.
Email template tokensUse these reference tokens to personalize the automated transactional emails sent by the CRS by dynamically inserting guest, hotel, reservation, and billing information into your email templates.
GDS real-time availability contentOptimize your room types and rates for Global Distribution System channels by configuring descriptions, policies, and selling elements that help travel agents quickly identify and book your offerings.
System availability messagesSystem-generated messages guide booking engine visitors when availability is limited, with intelligent logic determining the most relevant messaging based on multiple restriction types.
Videos of the propertyUpload videos for your property that display on the availability page in your booking engine.
Web accessibility standards for booking engines and guest portalsOur team maintains web accessibility compliance for booking engine structure while hotels manage brand-specific design elements that impact accessibility standards.
Virtual or component roomsCreate component or virtual rooms to combine multiple room types into single accommodation for increased revenue opportunities.
Market segments configurationBuild custom market segments that align with your property's business mix and assign them to rates for detailed reservation production reporting.
Room type linkageRoom type linkage provides an efficient way to price multiple room types simultaneously using fixed pricing offsets from a base room type.
Rate overwriteSet specific room rates that take precedence over season rates and rate linkage configurations for precise pricing control.
Season rate pricingSet seasonal pricing patterns for rate codes and room types, with optional room type linkage for efficient multi-room pricing.
Expedia point of saleSubchannel mapping codes for Expedia points of sale to help identify booking sources on your reservations.
CRS booking engine default imagery for rate categoriesAs a safeguard, load images to be used if none other are assigned to a specific rate.