Getting Started with Evo Researcher and the CRS Connector

Evo Researcher is a powerful analytical workspace and a direct line into your Central Reservation System. With the CRS Connectors enabled, both capabilities are available in the same conversation.

On the analysis side, you can bring your own documents, reports, and data into Evo, in whatever format they are in, and ask it to do the work: interpret, compare, summarise, reformat, and produce outputs tailored to how your team actually works. No pivot tables. No reformatting spreadsheets before you can use them. Just ask.

On the action side, the connector gives Evo direct read and write access to your CRS across multiple areas. That means that many bulk changes that would take hours in the admin UI, extending a portfolio of corporate rates into a new contract year, building room type descriptions optimised by channel, applying restrictions across a block of dates, take a single instruction. Evo confirms what it is about to do before acting, and every change is recorded in your CRS audit log.

You need an active Evo Researcher subscription with the CRS Connectors enabled. Evo works within your existing CRS user rights, actions available to you in the admin system are available through conversation. Actions that require elevated permissions are only available to users with those permissions in the CRS. Ask Researcher how to get started and begin the conversation.

Evo is a workspace that works with your data the way you work, not the way a reporting tool expects you to. Drop in a raw export, a spreadsheet, a PDF, a set of meeting notes, and ask Evo to make sense of it. It reads what you give it and produces the output you need, in your format, for your audience.

You can also use your own market research, event calendars, or strategy documents and ask Evo to cross-reference them against your strategy. The context that informs your decision and the data that supports it are in the same conversation.

Try asking:

The connector is where Evo earns its place for operational teams. Tasks that are repetitive and time-consuming in the admin UI, because they require navigating menus, updating fields one at a time, or repeating the same action across multiple room types, dates, or properties, take a single instruction in Evo.

Describe the full scope of what you want. Evo confirms what it is about to do before making any change, applies it, and shows you the updated position. Every action is recorded in your CRS audit log exactly as if you had made the change yourself.

View, create, update, and push rate codes, at property or chain level. Apply overrides, sell limits, and restrictions across multiple date ranges in a single instruction. At renewal time, extend an entire portfolio of corporate rates into the new year without touching each one individually.

Try asking:

When building new room types, the right description depends on where it appears. What works on a direct booking page is different from what works on GDS, different audience, different context, different length. Give Evo the room details and ask it to write optimised descriptions for each channel. You get consistent, channel-appropriate content without writing each version from scratch.

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Check live room availability across your property, update allotments, and open or close room types, all through conversation. Ask for a combined view of availability, rates, and restrictions across any date range without navigating multiple screens.

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Check which rates are active and generate shareable booking links the moment a rate is bookable, as a URL to paste into a campaign.

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Search by guest name, date, channel, confirmation number, or status. Your CRS data, surfaced directly, no report, no export, no hold music.

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Drop data in as it is. You do not need to clean a spreadsheet, reformat a report, or prepare anything before giving it to Evo. Drop it in and ask the question. That preparation work is exactly what Evo is there to do.

Work in your own formats. If your team produces a specific weekly report, uses a particular template, or has a document structure your stakeholders expect, upload it and ask Evo to produce the output in that shape. Evo works to your standards, not its own.

Use bulk action for renewal and setup work. Corporate rate renewals, new room type rollouts, seasonal rate builds, these are the tasks where the connector saves the most time. A portfolio of 50 rates that would take a day to update individually takes one instruction.

Refine, not rebuild. When creating a new rate, start by asking Evo what is already active and copy the closest existing one as a base. Change only what needs to change. This is faster and reduces the risk of misconfiguration.

Check before you change. Ask Evo to show you the current position, availability, active rate codes, existing restrictions, before applying updates. One question, accurate data, no assumptions.

Verify after every write action. Ask Evo to confirm the updated rate calendar, inventory grid, or rate code status after any change. Evo always confirms what it is about to do before acting.