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Travel agency profiles - Database maintained with Global Systems Solution

Access comprehensive, up-to-date travel agency information in the CRS through integrated Global Systems Solutions database services.

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Written by Michelle Normoyle
Updated over 2 weeks ago

Global Systems Solutions (GSS) IATA database services

The CRS provides seamless access to comprehensive travel agency information through our subscription to Global Systems Solutions (GSS) IATA database services. This integration delivers a system-level database of agencies under IATA Passenger Programs directly within your CRS and Voice applications, ensuring you always have current agency details for accurate booking processing and commission management.

Comprehensive database coverage

Our IATA database integration provides complete coverage of travel agencies worldwide, giving you access to verified agency information without manual data entry or maintenance. This professional-grade database service eliminates the need for individual property or chain-level agency data management while ensuring accuracy and compliance with industry standards.

Real-time agency information access

Through your CRS and Voice applications, you can instantly access detailed agency profiles including contact information. This means your reservation agents and systems always have the most current agency data available during the booking process.

Automated monthly updates

The database receives comprehensive monthly updates that keep your agency information current with industry changes. These updates typically include 3,000 to 5,000 delta changes per month, ensuring your system reflects the dynamic nature of the travel agency landscape.

Update categories include

  • New agency additions: Newly registered IATA agencies are automatically added to your available profiles, expanding your potential booking sources without manual intervention.

  • Profile modifications: Changes to existing agency details, contact information, and operational status are updated systematically to maintain accuracy.

  • Agency terminations: Inactive or terminated agencies are properly flagged to prevent booking errors and commission disputes.

  • Reinstatements: Previously terminated agencies that regain IATA status are automatically restored with updated information.

Flexible booking accommodation

The system accommodates the dynamic nature of travel agency operations by creating new profiles automatically when agencies book between monthly updates. If a newly registered agency creates a booking via the GDS before the next scheduled update, the system generates a temporary profile with the provided booking details. This profile is then validated and updated during the next monthly processing cycle, ensuring no booking opportunities are lost due to timing.

Commitment to operational excellence

We provide you with the tools and support needed to optimize your operations and drive success in the evolving travel and hospitality industry. This IATA database integration represents our ongoing commitment to delivering comprehensive solutions that enhance your operational efficiency while reducing administrative complexity.

The combination of global coverage, automated updates, and seamless integration ensures your agency booking processes remain current, accurate, and efficient without requiring additional resources or system management from your team.

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