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Global distribution systems (GDS) best practices

Global Distribution Systems connect travel agents worldwide to hotel inventory.

M
Written by Michelle Normoyle
Updated this week

Global distribution systems platforms

Global Distribution Systems (GDS) connect travel agents worldwide to hotel inventory. The CRS communicates to these platforms with comprehensive property information including real-time availability, room types, rates, and booking policies. GDS platforms provide booking capabilities for hotels, flights, car rentals, and other travel products.

An estimated 95% of travel agencies use GDS platforms to access hotel inventory. This connectivity allows agents to efficiently manage bookings, generate client reports, and earn booking credits that reduce operational costs.

Key GDS platforms include:

  • Amadeus - Connects 421,000+ hotel properties to the multi-GDS and online travel community.

  • Sabre - Links 125,000 hotels with 400,000+ travel agents worldwide.

  • Travelport (Galileo/WorldSpan) - Connects 650,000+ hotel properties to travel agencies in 180+ countries, delivering branded content and targeted promotions.


Real-time connection with GDS platforms

Below will outline how the GDS systems works with the CRS:

When agents query availability from GDS-connected systems, they receive current selling information directly from your CRS. This real-time connection ensures your availability, rates, and property descriptions stay accurate.

You can also enter GDS-specific marketing messages in your CRS to highlight important and timely information for booking agents.


Manage your GDS content

Below will outline how to manage your GDS content:

Our support team handles communication of your static property descriptions and amenities to GDS systems, ensuring updates meet each platform's specific requirements.

To update your GDS content, open a support case [email protected] and we'll handle the publishing and confirm successful delivery across all connected channels.


Add new rates and room types to GDS

Below will outline how to add new rates and room types to GDS:

After creating new rates or room types in your CRS for GDS sales, contact our support team [email protected] for rate loading services. Follow the steps in the support center to ensure we capture the necessary information for your offers to begin selling.


Get started with GDS

If you're not currently selling through GDS channels, contact our team [email protected] to learn more about these opportunities.

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