Evo Feed is your centralised hub for managing tasks and notifications across all your Access products. It provides a simple, curated, and actionable list that keeps you informed and productive wherever you are. Authorised users can set up subscriptions for themselves and their colleagues, depending on their roles, to be alerted to information important to them.
Set up a feed subscription for CRS
You can create a new feed subscription to receive automated alerts based on the topic and thresholds you choose.
Go to Chain Manager.
Go to Access Evo Feed.
Click the Subscription Feed tab.
Click New Subscription at the bottom left of the page.
Enter a Subscription Name to locate it in the list in the future.
Select your property or properties from the smart search to trigger the feeds for.
Select the Topic from the dropdown menu for the type of alert to receive.*
Enter a Title to name the feed that users will see.
Enter a Description to explain the reason the feed was received and the next action to take.
Enter a value for Send feed after. This is the number of times the message must be triggered before a feed is sent to the user or users.
Enter a value for Errors in hours. This is the number of hours during which the message is triggered.
Click Save.
📌 Note: Both the Send feed after and Errors in hours values must be true to trigger the feed. For example, 'five errors in two hours' means a notification is sent when five or more errors happen within any two-hour period.
🤓 Tip: The system will prepopulate suggested description text that you can customise to be most meaningful to your users.
*The following topics are available to select from the dropdown menu:
EBC Errors
EBC Errors: Avail Out
EBC Errors: Inv Out
EBC Errors: Rate Out
EBC Errors: Resv In
PMS Errors
PMS Errors: Avail In
PMS Errors: Block In
PMS Errors: FinTrx Out
PMS Errors: Inv In
PMS Errors: Rate In
PMS Errors: Resv In
Property Setup: GDS Missing Room Descriptions
Property Setup: Missing Amenities
Property Setup: Missing Dining Space
Property Setup: Missing Room Images
Property Setup: Missing Room Translations
RMS Errors
RMS Errors: Avail In
RMS Errors: Inv In
RMS Errors: Rate In
Change a feed subscription
You can update the settings or description of an existing feed subscription at any time.
Go to Chain Manager.
Go to Access Evo Feed.
Click the Subscription Feed tab.
Click the Subscription Name hyperlink to open the setup below the list.
Adjust the settings or description.
Click Update to save.
Delete a feed subscription
You can permanently remove a feed subscription you no longer need.
Go to Chain Manager.
Go to Access Evo Feed.
Click the Subscription Feed tab.
Click the Subscription Name hyperlink to open the setup below the list.
Click Delete Subscription to remove.
Send a custom feed
You can send a one-off custom feed directly to specific users at any time.
Go to Chain Manager.
Go to Access Evo Feed.
Click the Send Feed tab.
Select the type of feed: Activity or Information. Both perform the same actions.
Enter a Title that users will see in the feed.
Enter a Description that users will see in the feed.
Enter the user or users who should see this feed.
Optional: enter the URL for Desktop to bring users to a specific webpage.
Optional: enter the URL for Mobile to bring users to a specific webpage.
Optional: enter Link text to indicate where the link will bring users.
Click Send to trigger the feed immediately.
View feed activity for a chain
You can review all feed activity for a chain from the Send Feed tab.
Go to Chain Manager.
Go to Access Evo Feed.
Click the Send Feed tab.
The following columns are displayed for each feed entry:
Column | Description |
Topic | SHR CRS Adhoc (sent by a user) or the name of the automated feed as set up in the subscription. |
Type | Activity (sent by a user) or Information (sent by a user or automated feed). |
Item Code | The item code for the feed entry. |
Send feed | Confirmation that the feed has been sent. |
Title | As entered in the setup. |
Description | As entered in the setup. |
Users | As entered in the setup. |
Desktop link | Link to view more on desktop, as entered in the setup. |
Mobile link | Link to view more on mobile, as entered in the setup. |